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Attendance Support

What we offer
It is essential that all of the children and young people registered for education at school, attend regularly and on time and that they access all of the opportunities that education offers. This will lead to improved outcomes for individuals and will contribute to the Council's overall strategy for making Telford and Wrekin a better place in which to live and work.

Children and young people who do not attend school regularly are at risk from a whole range of factors that may lead to poor outcomes, including low attainment and social exclusion. The link between irregular/non-school attendance and poor academic achievement and limited or impoverished life outcomes has been well established.
Children and young people in Telford and Wrekin come from diverse backgrounds and a range of life experiences. Most attend school regularly and on time, and leave school well equipped for further education and employment, able to contribute significantly to society.
In addition we need to protect with licensing children who are employed or perform, please see further information on Child Employment.
The Attendance Support Team (AST) works with schools to improve attendance and reduce persistent absence.
The team have the Local Authority delegated responsibility to manage all legal interventions relating to school attendance which includes issuing all Penalty Notices. In addition the team collects data as required by OFSTED on children who are out of school, missing education or subject to a modified timetable. The Child Employment Officer also sits within the team although this intervention is statutory.
AST offers a variety of packages to support school/academy systems and processes to manage school attendance including:
  • Education Welfare Officer
  • An induction package for schools newly employed attendance officers
  • A supervision and support package for school employed attendance officers

The team can also provide sample policies to schools for attendance and Children Not Receiving Education (CNRE) or Children Missing Education (CME) and Modified timetables.

Why choose us?

We provide:

  • Extensive, expert knowledge of all related school attendance legislation and statutory guidance to underpin any advice offered to schools. The team interpret this legislation and can provide concise summary reports.
  • Vast experience of dealing with a variety of cases when the presenting concern is a child not attending school regularly. This is often a symptom of underlying complex issues.
  • Guidance on the appropriate interventions for individuals or their families and support on the referral route to ensure the support is accessed.
  • Guidance and support on action planning and preparing data for inspections.
  • Training and action learning workshops so that schools can access all legal interventions to encourage the highest level of school attendance achievable and the most appropriate strategies for reducing persistent absence.


Quotations can be provided on request.




For further information please contact:

Attendance Support Team
Telephone: 01952 385220


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